After Mills’ encouraging email, I decided to publish the editor’s note of the latest issue here. I believe it’s one of the most important Offscreen issues yet. Make sure you purchase your copy before we sell out.
As the people who create technology, we love to think of ourselves as the architects of a better tomorrow, an exciting future full of positive possibilities. We often believe that the fix for major problems is a technological one: where humans fail, let the machines figure it out. Technology is, by definition, progress. Or so we thought.
In the wake of global upheaval against the status quo, the tech community is coming to terms with having over-promised and under-delivered. Almost weekly, headlines about security breaches remind us that we’re now in the post-privacy age, where private data is just another commodity. Meanwhile, a cultural shift is bringing deeply entrenched gender and racial inequalities into the open. And in Silicon Valley, unicorn defectors publicly apologise for having created addictive UI patterns and shady algorithms that exacerbate social division.
And just like that, the tech world finds itself on a soul-searching mission. The realisation that the ethical decisions made by its creators are baked into all technology has come as a surprise. It turns out that lifeless tools – such as a simple recommendation engine – are not as neutral or amoral as we thought. It’s become clear now that programmers, designers, and data scientists are faced with some of the most pressing ethical dilemmas of our time. This forces us to ask a vital question: are they sufficiently equipped to make decisions on behalf of millions of people?
I would dare to say that we are on the cusp of a new era in technology. For the first time, we’re seeing the broad ethical ramifications of the tools we build, sparking a discussion about what author Fabio Chiusi calls ‘the human ghost in the machines.’ From academics to journalists, and investors to politicians, we’re finally starting to engage in the difficult conversations that could lead us to exciting and much- needed alternatives to the orthodoxies of the last few decades.
In a more enlightened era of tech, we will move beyond a superficial understanding of ’well designed’, which today seems overly concerned with aesthetics. Instead, good design will focus on creating user experiences that are inclusive and empathetic, on writing code that is open and energy-efficient, and on running a business model that doesn’t rely on infinite growth to survive.
Perhaps out of necessity, ‘doing the right thing’ for people, planet, and profit will soon have a much broader, mainstream appeal. Let’s not forget that we – the industry at the forefront of change – carry a tremendous responsibility to lead the way. As the conversations and essays in this issue demonstrate, it is time that we all look inward and ask ourselves whether our work contributes to a tomorrow that will indeed be better than today.