Please browse through this page first, and if you still haven't found an answer to your question, don't hesitate to get in touch. You might also be interested in our blog, where we share lots of behind the scene news on the making of Offscreen.
How do subscriptions work?
A subscription is basically an order for 3 issues. Any available issues are sent out to you right away, others are shipped as they are being released in the future. Subscriptions do not renew automatically.
How long does delivery take?
We ship orders once weekly (usually Mondays) from our distribution centre based in Berlin, Germany. Shipping within the EU usually takes 2-5 working days, to North America and Australia 5-15 working days and a bit longer to the rest of the world.
How much is shipping?
Worldwide shipping is already included in all prices shown on our website. By the way, packaging and shipping accounts for almost a third of the price we charge you. Read more about our price transparency.
Do I have to use PayPal to check out?
Yes, but a registered PayPal account is not required. (We understand the pain some of you feel when using PayPal. An alternative is on our roadmap.)
Do you ship worldwide?
Yes, we do. Make sure your shipping address is correct when you check out through PayPal.
Can I check the status of my order?
Yes, you can here. Please refer to your email receipt for details. In order to keep shipping affordable we don't offer parcel tracking.
How often do you publish new issues?
We try to remain flexible but aim for 3-4 issues per year. Sign up for our issue notifier to get a short email whenever a new issue is available.
Is there a digital version of the magazine?
No, we are not planning to make the magazine available in any ebook format. We are all about what happens outside our digital world, so reading it 'offscreen' (sound familiar?) makes sense to us. More on that here.
What are the specs of the magazine?
Find out more about the format, page count, stock etc. on our about page.
Do you have a press or media kit?
Yes, we do. You'll find links to downloadable image material in there, too.
Will you reprint sold out issues?
We appreciate your interest, but due to various reasons we don't reprint any issues that have sold out. Please understand that it isn't as simple as "making a few more copies of existing files." Only producing 1000+ copies makes a single print run viable.
Who's behind Offscreen?
Offscreen is the brainchild of Kai Brach, a German-born, Australian-based web designer. Kai's given a few interviews around the web. Get in touch if you have questions for him about the magazine.
Can I contribute to the next issue?
Please note that we usually don't accept self-invitations for our lengthy interviews. We do, however, appreciate your suggestions for other people that you think we should consider. If you are a PR representative who wants to "feature" your "amazing" client in our magazine, please see here.
Can we advertise in your magazine?
We don't offer ad spots like most other commercial magazines. We do, however, offer 8 sponsorship slots per issue in the center of the magazine. If you are interested in sponsoring an issue, please contact us.
We would like to sell your magazine in our shop.
Great! Please have a look at our stockists page.